Front End Team Leader and Customer Experience Coach

Walmart Inc.; San Jose (CA); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Job summary

Walmart Inc. in San Jose, CA seeks a Store Leader to drive team development, customer service excellence, and strong store operations. You will coach associates, manage budgets, and execute business initiatives to meet sales and profit goals.

The role emphasizes leadership, compliance with policies, and a culture of belonging while delivering a high-quality customer experience at the store level.

Qualifications

• Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Lead and develop teams by teaching, training, and listening to associates.
• Monitor store operations, implement business solutions, and communicate objectives to teams.
• Ensure customer service standards and resolve customer issues promptly.
• Drive store financial performance, budgeting, forecasting, and expense control.
• Provide supervision and development opportunities for hourly associates.

Skills

Customer service

Team leadership

Communication

Training

Education

Two years of college

Retail experience

Supervisory experience

Job description

Walmart Inc. in San Jose, CA seeks a Store Leader to drive team development, customer service excellence, and strong store operations. You will coach associates, manage budgets, and execute business initiatives to meet sales and profit goals.

The role emphasizes leadership, compliance with policies, and a culture of belonging while delivering a high-quality customer experience at the store level.