Front End Team Lead — Service, Security & Operations

Food City

Etowah (AR)

On-site

USD 28,000 - 40,000

Full time

9 days ago

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Benefits offered by this job

401(k) with company match
Employee Stock Ownership Plan
Weekly pay with direct deposit
Life and disability insurance
Medical plan with wellness benefits
Dental plan
Paid holidays
Paid vacations

Job summary

Food City is seeking a Front End Supervisor to ensure courteous service and efficient front-end operations. You will supervise cashiers and fuel associates, oversee safe handling of cash and deposits, and enforce company policies on payments, coupons, and ValuCard usage.

The role emphasizes security, staff guidance, and maintaining storefront appearance, with a focus on compliance and customer satisfaction.

Qualifications

  • Must be 18 years of age or older.
  • Ability to meet standard Physical and Mental demands.
  • Ability to follow verbal/written instructions and perform routine tasks while interacting with customers.

Responsibilities

  • Promote courteous service to keep no more than two customers waiting in line.
  • Supervise and monitor front-end operations and cashiers/courtesy clerks.
  • Maintain security of safe and change funds and count safe during shifts.
  • Monitor and enforce payment, coupon handling, and banking procedures.
  • Promote ValuCard usage and ensure proper handling of two-party checks and money transfers.
  • Maintain front-end housekeeping and ensure stores and parking lot are clean.

Skills

Customer service
Front-end supervision
Cash handling
Security awareness
People management

Tools

Cash register operations

Job description

Food City is seeking a Front End Supervisor to ensure courteous service and efficient front-end operations. You will supervise cashiers and fuel associates, oversee safe handling of cash and deposits, and enforce company policies on payments, coupons, and ValuCard usage.

The role emphasizes security, staff guidance, and maintaining storefront appearance, with a focus on compliance and customer satisfaction.

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