Front End Supervisor / Head Cashier

Jungle Jim's International Market; Cincinnati (OH); On-site; Full time

Job summary

A vibrant grocery store is seeking a Front End Supervisor / Head Cashier to oversee operations at the checkout and ensure a positive customer experience. This role involves managing staff, ensuring efficient service, and making impactful decisions, providing opportunities for career advancement within a growing organization.

Benefits

Employee Discount: 10% at 60 days, 20% at two years.

Paid vacation time starting at six months.

Health, Life, Vision, and Dental Insurance at 60 days.

401(k)

Opportunities for advancement.

Qualifications

• Must be 18 or older.
• Ability to lift up to 25 lbs.
• Previous experience supervising a staff of 50+.

Responsibilities

• Work the floor alongside staff to set an example and promote a positive environment.
• Oversee Cashiers and ensure productivity and attitude.
• Engage with customers to make them feel welcome.

Skills

Excellent verbal communication skills

Cash handling

Knowledge of perishables

Customer service

Education

High School Diploma or equivalent

Job description

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Jungle Jim's International Market provided pay range

This range is provided by Jungle Jim's International Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $16.00/hr

At Jungle Jim’s, we’re always looking for talented and experienced professionals to help us grow our business, so if you’d like to get your foot in the door where you can develop your passions, bring your knowledge and ideas to a place where we believe that our success depends on the hardworking, dedicated, and creative people that make up our company, join our team!

As a Front End Supervisor / Head Cashier you’ll have the opportunity to affect what happens in our stores every day directly. Our Supervisors are given a lot of responsibilities, but they’re also given the ability to make decisions and try new things. There are always opportunities for advancement at Jungle Jim’s, and many of our Supervisors have moved up into key positions in the company. We want to see you grow and develop your career with us.

Job Duties

• Work the floor alongside staff to set an example, promote a positive environment, and stay in touch with employees and customers.
• Maintain a professional and courteous attitude at all times.
• Ensure prompt, courteous and accurate check-out at all times.
• Oversee Cashiers, Baggers and other Front End personnel. Ensure productivity and proper attitude and behavior.
• Process returns and refunds.
• Build, audit and count tills.
• Answer incoming phone calls, both internal and external.
• Engage with customers to make them feel welcome and excited about our products and services.
• Delegate tasks as required.
• Schedule staff. Monitor and address attendance violations.
• Fulfill customer orders and requests in a timely, efficient and cheerful manner.
• Use a variety of equipment safely and correctly.
• Train staff in the proper use of equipment.
• Additional tasks and duties as circumstances warrant. Expect the unexpected!
  
  

Requirements

• Work environment includes continuous interaction with customers and co-workers in a fast-paced environment.
• Must be 18 or older.
• Knowledge of perishables, product rotation, and safe food handling practices.
• Ability to stand, sit, walk, bend, squat, and climb for up to 8 - 10 consecutive hours.
• Lifting, moving and carrying up to 25lbs.
• Schedule may entail evenings, weekends, and holidays.
• 40 – 50 hour workweeks are typical.
• Basic computer, math, and data entry skills.
  
  

Preferred Skills

• Excellent verbal communication skills.
• Previous experience with cash handling
• Previous experience supervising a staff of 50+
• Retail, restaurant, wholesale food, or hospitality experience preferred.
  
  

Benefits

• Competitive pay.
• Employee Discount: 10% at 60 days, 20% at two years.
• Paid vacation time starting at six months.
• Health, Life, Vision, and Dental Insurance at 60 days.
• 401(k)
• Many opportunities for advancement!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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