Front End Supervisor

Jetro Restaurant Depot; Tulsa (OK); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Employer Match

Paid Time Off

6 Paid Company Holidays

Tuition Reimbursement Program

Voluntary Supplemental Benefits

Comprehensive Benefits Package

Eligibility-based benefits

Job summary

Jetro Restaurant Depot in Tulsa, OK is seeking a Front-End Supervisor to oversee daily customer service activities and transaction accuracy. You will lead front-end staff, ensure cash handling procedures are followed, and maintain a customer-focused environment.

This role emphasizes team leadership, swift issue resolution, and adherence to company policies in a fast-paced retail setting.

Qualifications

• Experience in retail or front-end operations is required.
• Basic understanding of cash handling procedures.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving and attention to detail are essential.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Customer service

Front-end operations

Cash handling

Communication

Organization

Teamwork

Problem-solving

Job description

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

JOB DETAILS

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing


• Assist with monitoring cash handling procedures and resolving minor discrepancies


• Provide support and direction to front-end staff during daily operations


• Ensure front-end areas are organized, clean, and operating efficiently


• Assist in maintaining customer service standards and resolving customer issues


• Support scheduling and workflow coordination for front-end staff


• Help enforce company procedures and policies at the front-end


• Communicate operational issues or concerns to management

Qualifications

• Previous experience in retail, customer service, or front-end operations


• Basic understanding of cash handling processes


• Strong communication and organizational skills


• Ability to work in a fast-paced, team-oriented environment


• Problem-solving skills and attention to detail

Preferred Qualifications

• Experience in a supervisory or lead role


• Familiarity with front-end operations and processes


• Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage


• 401(k) Retirement Plan with Employer Match


• Paid Time Off (PTO) in accordance with company policy


• Six (6) Paid Company Holidays


• Tuition Reimbursement Program (subject to eligibility and plan guidelines)


• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)


• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family


• All benefits are subject to eligibility requirements and plan terms

Job Ref #: 2c4d161a-0966-4690-82fb-54f841ea0911

Date Posted: 2024-11-06