Front End Specialist II — Customer Service & Merchandising

Ollie's Bargain Outlet; Greenwood (SC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Greenwood, SC is seeking a Front End Specialist to support customers at the front end, handle registers, and assist with merchandising and store upkeep. The role emphasizes strong customer service and teamwork in a fast-paced retail environment.

Qualified candidates typically have retail experience, good communication, and a positive attitude. Evening/weekend availability is often required; benefits include associate discounts and a range of voluntary perks.

Qualifications

• Minimum of 6 months’ retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to communicate effectively with customers and associates.
• Outstanding interpersonal and listening skills.
• Positive attitude and ability to interact well with customers and associates.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the register.
• Approve refunds for other Associates up to a specified dollar amount.
• Assist with training new Front End Specialists.
• Be knowledgeable of all promotions and advertisements to answer questions and support charitable programs.
• Maintain a neat and organized front end work area.
• Assist with receiving, pricing, merchandising, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.
• Complete any additional responsibilities and/or duties as assigned.

Skills

Retail experience

Customer service

Communication skills

Team player

Attention to detail

Job description

Ollie’s Bargain Outlet in Greenwood, SC is seeking a Front End Specialist to support customers at the front end, handle registers, and assist with merchandising and store upkeep. The role emphasizes strong customer service and teamwork in a fast-paced retail environment.

Qualified candidates typically have retail experience, good communication, and a positive attitude. Evening/weekend availability is often required; benefits include associate discounts and a range of voluntary perks.