Front End Specialist: Customer Service & Merchandising

Ollie's Bargain Outlet

Pennsylvania

On-site

USD 16,531 - 20,664

Full time

14 days+
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Benefits offered by this job

Associate discount
Voluntary benefits

Job summary

Ollie’s Bargain Outlet, PA, is seeking a Front End Specialist I to assist customers and keep the front end inviting and efficient. You will greet customers, run the register, and help with merchandising to support store appearance and sales.

The role requires at least 6 months of retail experience, ability to work evenings and weekends, and strong communication skills. Ollie’s offers a 20% associate discount and a wide range of voluntary benefits.

Qualifications

  • Minimum of 6 months retail experience preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Open scheduling availability.
  • Ability to communicate effectively.
  • Ability to preserve confidentiality of information.

Responsibilities

  • Greet and acknowledge every customer as they enter and exit the store and at the front end.
  • Accurately and efficiently operate the register.
  • Assist with training new Front End Specialists.
  • Be knowledgeable of promotions to answer questions and support donation programs.
  • Maintain a neat and organized front end work area.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain overall store cleanliness.
  • Complete any additional responsibilities as assigned.

Skills

Communication
Teamwork
Customer service
Attention to detail
English proficiency
Interpersonal skills

Job description

Ollie’s Bargain Outlet, PA, is seeking a Front End Specialist I to assist customers and keep the front end inviting and efficient. You will greet customers, run the register, and help with merchandising to support store appearance and sales.

The role requires at least 6 months of retail experience, ability to work evenings and weekends, and strong communication skills. Ollie’s offers a 20% associate discount and a wide range of voluntary benefits.

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