Front-End Specialist: Customer Service & Merchandising

Ollie's Bargain Outlet, Inc.; Lancaster (Lancaster County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage  

401K with immediate vesting

Career growth & talent development

20% Associate discount on purchases

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Lancaster, PA, is seeking a Front End Specialist to assist customers and maintain store appearance, with a primary focus at the front-end of store operations.

You will greet customers, operate the register, process refunds, stay informed on promotions, and support donation programs while keeping an inviting store environment. This role offers opportunities for growth and teamwork within a fast-paced discount retailer.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter, exit, and approach the front-end.
• Accurately and efficiently operate the register and assist with refunds and training of associates.
• Be knowledgeable of current promotions and advertisements to answer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.

Skills

Retail experience

Flexible schedule

Customer service mindset

Job description

Ollie’s Bargain Outlet, Inc. in Lancaster, PA, is seeking a Front End Specialist to assist customers and maintain store appearance, with a primary focus at the front-end of store operations.

You will greet customers, operate the register, process refunds, stay informed on promotions, and support donation programs while keeping an inviting store environment. This role offers opportunities for growth and teamwork within a fast-paced discount retailer.