Front End Specialist: Customer Service & Merch Master

Ollie's Bargain Outlet, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

20% Associate discount on purchases

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Wilkes-Barre, PA, seeks a Front End Specialist to assist customers and maintain the store frontage. You will handle cash register operations, stay informed on current promotions, and help with merchandising and store appearance.

The role emphasizes customer service, teamwork, and a positive attitude, with eligibility to participate in Ollie’s Army and donation programs year-round. Evening/weekend availability is required.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Cashiering

Merchandising

Team player

Store operations

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. in Wilkes-Barre, PA, seeks a Front End Specialist to assist customers and maintain the store frontage. You will handle cash register operations, stay informed on current promotions, and help with merchandising and store appearance.

The role emphasizes customer service, teamwork, and a positive attitude, with eligibility to participate in Ollie’s Army and donation programs year-round. Evening/weekend availability is required.