Front End Specialist: Customer Service & Merch Lead

Ollie's Bargain Outlet, Inc.; Kokomo (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ollie’s Bargain Outlet, Inc. in Kokomo, IN is seeking a Front End Specialist to assist customers and maintain the store appearance. You will handle front-end operations, merchandising, and customer service with a focus on the front end of store operations.

The role requires a positive attitude, flexibility to work evenings, weekends, and holidays, and a team-oriented mindset. Previous retail experience helpful; the job emphasizes friendly service and efficient cash handling.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. in Kokomo, IN is seeking a Front End Specialist to assist customers and maintain the store appearance. You will handle front-end operations, merchandising, and customer service with a focus on the front end of store operations.

The role requires a positive attitude, flexibility to work evenings, weekends, and holidays, and a team-oriented mindset. Previous retail experience helpful; the job emphasizes friendly service and efficient cash handling.