Front-End Software Engineer II | Madison, WI or San Francisco, CA

Zendesk; United States; Hybrid; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Front-End Software Engineer II, where you'll play a crucial role in enhancing the customer experience through innovative frontend solutions. This position offers the opportunity to work in a hybrid environment, collaborating with a talented team to develop high-quality applications using JavaScript and React. You'll be part of an agile team that values stability and reliability while shipping code rapidly. With a commitment to diversity and inclusion, this innovative firm provides a supportive atmosphere for personal and professional growth. Embrace this chance to make a significant impact in the world of customer service software.

Qualifications

• 2-4 years of experience in frontend software development.
• Expertise in JavaScript, CSS, HTML, and React.
• Strong communication skills and team collaboration.

Responsibilities

• Collaborate with product managers and engineers to meet requirements.
• Follow best practices for coding and testing.
• Engage actively in Scrum processes.

Skills

JavaScript

React

CSS

HTML

REST APIs

Agile Development

Communication Skills

Object-oriented programming

Session Management

Caching

Education

Bachelor's Degree in Computer Science or related field

Tools

Datadog

MySQL

AWS

GitHub Actions

Webpack

Node.js

Job description

Front-End Software Engineer II | Madison, WI or San Francisco, CA

Location: Madison, WI - Hybrid | Full-Time

What you will do:

Collaborate with product managers and engineers to ensure requirements are understood and executed upon.

Follow Zendesk standards when designing, building, and deploying solutions.

Champion best practices, high-quality code, and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.

Actively participate in code reviews and design discussions.

Partner across all areas of the SDLC, including requirements gathering, and building services and solutions.

Engage actively and participate in your team’s Scrum process.

What you bring to the role:

2-4 years of relevant industry experience with frontend software development.

A team-first collaborative attitude that thrives in a fast-moving agile development environment.

Willingness to learn new domains and technologies.

Excellent written and verbal communication skills.

Bonus Skills:

Experience using Datadog or other log aggregation tools.

Experience with an object-oriented language like Ruby or Java.

Experience with databases like MySQL.

Experience with AWS stack (e.g., Aurora RDS).

Expertise with instrumentation frameworks like Segment or Pendo.

Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins).

Experience working in an Agile Scrum team.