FRONT END SHIFT LEADER

Jimbo's; Escondido (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

401k plan – Employer matching

Paid time off accruals

Employee discount 20%

Free Box Items for employees

Performance reviews (60-day, 6-month,

Quarterly Bonus

Happy Hour Bonus

Birthday Bonus

20/20 Cashier Accuracy Bonus

Job summary

Jimbo in Escondido, CA is seeking an experienced Front End Supervisor to deliver friendly cashier and customer service, oversee daily operations, and represent Jimbo’s in the absence of Front End management.

You will train staff, enforce policies, manage till accuracy, run reports, and support beer and wine sales compliance while maintaining safety and efficiency in a fast-paced retail environment.

Qualifications

• Minimum 21 years of age.
• Prior successful cashier experience with strong knowledge of Front End operations.
• Leadership and team-building skills with ability to coach, motivate, supervise, delegate, and address performance issues.

Responsibilities

• Perform all cashier and Customer Service Clerk duties and supervise Front End staff.
• Assume ownership of Front End operations in the absence of Front End management.
• Assist with HR functions: enforcing policies, training, documenting performance.
• Supervise staff, delegate tasks, and address performance issues.
• Maintain till accuracy, run daily/weekly reports, and enforce beer/wine policies.

Skills

Cashier experience

Front End operations

Leadership

Team-building

Customer service

Communication skills

Microsoft Excel

POS systems

UPC code reading

Safety awareness

Tools

POS systems

Microsoft Excel

Job description

Overall Compensation & Benefits:Medical, Dental, & Vision insurance packages - FT employees401k plan – Employer matchingPaid time off accruals20% Employee discountFree Box Items for employeesPerformance reviews (60-day, 6-month, Annual)Quarterly Bonus*Happy Hour Bonus*Birthday Bonus*20/20 Cashier Accuracy Bonus**For more information, please contact us, and we will be happy to answer any questions about this benefit.General Purpose: To provide an atmosphere that promotes excellent service to Jimbo’s customers while being accurate and efficient in Front End operations, and to provide outstanding leadership and strong teambuilding skills while supervising the Front End staff.Essential Duties:Perform all Cashier and Customer Service Clerk duties as well as additional supervisory duties listed below.Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that all Front End staff is doing the same.Assume ownership of Front End operations and represent Jimbo’s in the absence of Front End management.Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meetings, feedback for performance evaluations, disciplinary actions, and terminations).Assist Front End Manager in department development and succession training.Supervise Front End employees, ensure that staff members are staying productive during down time, delegate tasks, and constructively address performance issues as they arise.Maintain an accurate safe and change inventory.Verify and reconcile each cashier’s till upon closeout.Run daily and weekly reports.Follow and enforce company policy when approving checks and selling beer and wine.Other Responsibilities:Know store layout/product location to refer the customer to the appropriate aisle when asked.Assist other team members in achieving the goals of the department and the store.Attend scheduled Front End Department meetings and all store meetings.Adhere to and enforce all Front End Department and store policies as outlined by the Front End Manager, Staff Member Handbook and Injury and Illness Prevention Plan.Work Environment:Ability to work under a variety of conditions, including warm and cold temperatures for extended periods of time.Qualifications:Must be minimum 21 years of age.Prior successful cashier experience with strong knowledge of Front End operations.Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.Skills:Capable of handling several tasks at once, and able to tolerate stress.Ability to exercise good judgment.Friendly, outgoing personality.Strong communication skills.Ability to read product labels and UPC codes.Ability to travel and/or transfer to other store locations.Familiarity with Microsoft Excel and a basic knowledge of POS systems.Physical Demands:Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.Ability to stand for extended periods of time.Ability to sustain repetitive arm and hand motion.Ability to sustain a moderate amount of bending and twisting motion.Ability to push 6 shopping carts.