Front End Service Team Trainer

Walmart; Springfield (OR); On-site; USD 26,174 - 44,083; Full time

Benefits offered by this job

Medical, vision and dental coverage

401(k)

Paid time off

Company discounts

Job summary

Walmart in Springfield, OR is looking for Front End Service associates to provide exceptional customer service at Neighborhood Market #4178. This role consists of greeting customers, processing returns and refunds, and performing financial transactions. Associates will need to stand for long periods and must adhere to compliance requirements.

The position offers a starting hourly wage of $19, with additional performance incentives. Benefits include medical coverage, 401(k), life insurance, and various paid time off.

Qualifications

• Ability to stand for long periods.
• Strong communication skills.
• Experience in customer interactions.

Responsibilities

• Handle front-end customer interactions.
• Process returns and refunds.
• Perform financial transactions.

Skills

Customer service

Financial transaction processing

Compliance adherence

Job description

Job Summary

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Responsibilities

Handle front-end customer interactions, process returns and refunds, perform financial transactions, and maintain compliance with company policies.

Employment Type

Full‑Time.

Compensation

Hourly Wage: $19 - $32 per hour. Additional compensation includes annual and quarterly performance incentives as well as hourly premiums ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.

Benefits

• Medical, vision and dental coverage
• 401(k), stock purchase and company-paid life insurance
• Paid time off, including parental leave, family care leave, bereavement, jury duty and voting leave
• Short-term and long-term disability coverage
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company discounts
• Live Better U education benefit program covering tuition, books and fees for high school, bachelor’s degrees, and certificates

Location

Neighborhood Market #4178
2730 GATEWAY ST, SPRINGFIELD, OR, 97477, US

Drug-Free Workplace Policy

Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.