Front End Service Lead – Customer Experience

Walmart; Palmyra (Lebanon County); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off (PTO/PPTO)

Live Better U tuition coverage

Walmart Academy programs

Job summary

Walmart is hiring Front End Service associates to deliver outstanding customer service and accurate checkout experiences. You will greet customers, process transactions, and handle returns while maintaining a clean, organized area.

The role emphasizes a positive attitude, the ability to multi-task during peak times, and helping fellow associates across the store as needed. Comprehensive benefits support work–life balance and growth opportunities.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to greet and assist customers with a positive attitude.
• Strong communication and listening skills for questions and needs.

Responsibilities

• Scan items, explain prices, bag items, and count cash back.
• Explain promotions and help customers with refunds or returns.
• Keep the work area clean and organize the checkout area.
• Assist store staff as needed and respond to customer questions.

Skills

Customer service

Cash handling

Multitasking

Good communication

Job description

Walmart is hiring Front End Service associates to deliver outstanding customer service and accurate checkout experiences. You will greet customers, process transactions, and handle returns while maintaining a clean, organized area.

The role emphasizes a positive attitude, the ability to multi-task during peak times, and helping fellow associates across the store as needed. Comprehensive benefits support work–life balance and growth opportunities.