Front End Service Lead - Customer Experience

Walmart; Muskegon (MI); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Walmart+

Live Better U

Walmart Academy

401(k) matching

Stock purchase

Wellbeing programs

Paid time off

Career growth

Health benefits

Life at Walmart

Job summary

Walmart is seeking a Front End Service Associate to greet and assist customers, process transactions, and handle returns with a positive attitude. You may stand for long periods and work flexible shifts, including evenings and weekends, while maintaining a clean, welcoming checkout area.

This role emphasizes customer service excellence, multi-tasking, and accuracy in cash handling. Benefits include comprehensive health coverage, PTO, and opportunities for growth within Walmart’s store network.

Qualifications

• Excellent customer service mindset with a positive attitude.
• Ability to stand long periods and work evenings/weekends.
• Basic math for handling payments and returns.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Greet customers with a smile and thank them as they complete purchases.
• Scan items, explain prices, bag items, and count cash back.
• Maintain a clean, organized checkout area and assist across the store as needed.
• Handle returns/refunds and provide friendly, helpful service.

Skills

Customer service

Cash handling

Multi-tasking

Cashier skills

Job description

Walmart is seeking a Front End Service Associate to greet and assist customers, process transactions, and handle returns with a positive attitude. You may stand for long periods and work flexible shifts, including evenings and weekends, while maintaining a clean, welcoming checkout area.

This role emphasizes customer service excellence, multi-tasking, and accuracy in cash handling. Benefits include comprehensive health coverage, PTO, and opportunities for growth within Walmart’s store network.