Front End Sales & Service Specialist

Total-Wine-; Charlotte (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &

401(k)

HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Total Rewards program access

Job summary

Total Wine & More in Charlotte, NC is seeking a friendly cashier to process transactions, verify IDs, handle payments accurately, answer questions, and promote our loyalty program for a quick, positive checkout experience.

The role may also include duties as a sales associate or merchandiser. You’ll stand 8–10 hours, maintain safety and cleanliness, and enjoy benefits like PTO, health plans, 401(k), tuition assistance, and employee discounts.

Qualifications

• Must be 21 years or older.
• Able to stand for 8–10 hours per day.
• Experience in customer service is preferred.

Responsibilities

• Process transactions accurately and efficiently.
• Verify identification and handle payments.
• Answer customer questions and promote loyalty program.
• Bag items and provide a personalized checkout experience.
• Greet customers, build relationships, and inform about products and services.
• Maintain knowledge of advertisements, promotions, and store policies.
• Ensure safety, cleanliness, and compliance with alcohol sale laws.
• Fulfill cross-functional duties as assigned.

Skills

Customer service

Cash handling

Loyalty program

Product knowledge

Communication

Tools

POS system

Cash register

Loyalty program software

Job description

Total Wine & More in Charlotte, NC is seeking a friendly cashier to process transactions, verify IDs, handle payments accurately, answer questions, and promote our loyalty program for a quick, positive checkout experience.

The role may also include duties as a sales associate or merchandiser. You’ll stand 8–10 hours, maintain safety and cleanliness, and enjoy benefits like PTO, health plans, 401(k), tuition assistance, and employee discounts.