Front-End Sales & Service Pro (Part-Time)

Food Lion; Clinton (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Customer Service Associate to provide fast, friendly service at the front end of the store in Clinton, NC. You will greet customers, assist with bagging, and help process transactions with accuracy while maintaining a neat and welcoming front end.

The role emphasizes courteous interaction, cash handling procedures, and teamwork with store associates to meet service standards and drive sales. Prior retail experience is helpful, and strong communication is valued.

Qualifications

• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Identify customers needing assistance and offers to take the customer's order to their car.

Skills

Customer service

Friendly demeanor

Effective communication

Cash handling

Multi-tasking

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Customer Service Associate to provide fast, friendly service at the front end of the store in Clinton, NC. You will greet customers, assist with bagging, and help process transactions with accuracy while maintaining a neat and welcoming front end.

The role emphasizes courteous interaction, cash handling procedures, and teamwork with store associates to meet service standards and drive sales. Prior retail experience is helpful, and strong communication is valued.