Front End Operations Lead

Food City; Soddy-Daisy (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly pay with Direct Deposit

Life and Disability Insurance

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Job summary

Food City is seeking a Front End Supervisor in Soddy-Daisy, TN to oversee customer service and front-end operations. You will supervise cashiers, courtesy clerks, and fuel associates, ensuring efficient service and adherence to cash-handling, safety, and security procedures.

The role involves enforcing policy, training staff, maintaining security of safes and keys, and promoting a positive shopping experience for customers. Flexible, on-site work and leadership opportunities are offered.

Qualifications

• Must be 18 years of age or older.
• Ability to meet standard Physical and Mental demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

• Promote and maintain efficient and courteous service to customers at all times to ensure that the 2-customer wait policy is followed.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Coordinate lane operations and monitor the computer room operator.
• Maintain security of safe and change funds and count safe during scheduled shifts.
• Enforce company policies regarding alcoholic beverages, tobacco products, WIC, EWIC, and cash handling procedures.
• Ensure proper inventory levels in customer service and candy racks; monitor two-party checks and payroll check procedures.

Skills

Customer service

Supervision

Cash handling

On-site availability

Job description

Food City is seeking a Front End Supervisor in Soddy-Daisy, TN to oversee customer service and front-end operations. You will supervise cashiers, courtesy clerks, and fuel associates, ensuring efficient service and adherence to cash-handling, safety, and security procedures.

The role involves enforcing policy, training staff, maintaining security of safes and keys, and promoting a positive shopping experience for customers. Flexible, on-site work and leadership opportunities are offered.