Front End Operations Lead

Food City; Sevierville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Ins.

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Job summary

Food City is seeking a Front End Supervisor in Sevierville, TN to oversee customer service, cashier teams, and front-end operations. You will ensure a courteous service standard, enforce loss prevention, manage cash handling, and coordinate lane pick-ups while maintaining safety and policy compliance.

The role emphasizes supervision, training, and daily desk tasks such as deposits, safe security, and promoting ValuCard usage, with opportunities for career growth within Food City.

Qualifications

• Must be 18 years of age or older
• Ability to meet standard Physical and Mental demands
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Responsibilities

• Promote and maintain efficient and courteous service to customers at all times to ensure that the “No more than two customers waiting in line” policy is always followed.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Supervise and monitor the computer room operator and coordinate lane pick-ups.
• Maintain security of safe and change funds.
• Count safe during scheduled shifts.
• Know and enforce security policies and procedures for store safes. Keep safes locked at all times.
• Accountable for security of all safe combinations, keys, and numbers entrusted to you at all times.

Skills

Staff supervision

Cash handling

Security procedures

Customer service

Policy compliance

Job description

Food City is seeking a Front End Supervisor in Sevierville, TN to oversee customer service, cashier teams, and front-end operations. You will ensure a courteous service standard, enforce loss prevention, manage cash handling, and coordinate lane pick-ups while maintaining safety and policy compliance.

The role emphasizes supervision, training, and daily desk tasks such as deposits, safe security, and promoting ValuCard usage, with opportunities for career growth within Food City.