Front End Operations Lead

Food City; Rogersville (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly pay with Direct Deposit

Company paid Life and Disability

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City in Rogersville, AL is seeking a Front End Supervisor to oversee customer service and cashier teams at the store front. The role requires maintaining a courteous service standard, ensuring fiscal controls, and supervising multiple front end staff and operations daily.

Responsibilities include enforcing policies, managing cash handling, and coordinating with associates to maintain store safety and efficiency. On-site work is required with standard retail hours.

Qualifications

• Must be 18 years of age or older
• Ability to meet standard Physical and Mental demands
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Responsibilities

• Promote and maintain efficient and courteous service to customers.
• Supervise and monitor the front end operations.
• Supervise cashiers, courtesy clerks, and fuel associates.
• Monitor and coordinate lane pick-ups and the computer room operator.
• Maintain security of safe, change funds, and custody of keys and combinations.
• Ensure proper handling of cash, deposits, and checks.
• Promote use of ValuCard and enforce coupon procedures.
• Oversee housekeeping and shop‑floor cleanliness on the front end.

Skills

Customer service

Supervisory skills

Cash handling

Security compliance

Job description

Food City in Rogersville, AL is seeking a Front End Supervisor to oversee customer service and cashier teams at the store front. The role requires maintaining a courteous service standard, ensuring fiscal controls, and supervising multiple front end staff and operations daily.

Responsibilities include enforcing policies, managing cash handling, and coordinating with associates to maintain store safety and efficiency. On-site work is required with standard retail hours.