Front End Operations Manager

Food City; Oak Ridge (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Insur

Job summary

Food City is seeking a Front End Supervisor to ensure courteous customer service and efficient store operations at the front end. You will supervise cashiers, courtesy clerks, fuel associates, and the computer room operator, while maintaining the security of funds and enforcing policies.

The role requires on-site work and adherence to scheduling and attendance rules. The ideal candidate will lead a team, monitor lane operations, promote loyalty programs, and maintain front-end housekeeping and

Qualifications

• Must be 18 years or older (as per job requirements).
• Ability to meet standard physical and mental demands.
• Ability to understand and follow verbal/written instructions and perform routine tasks.
• On-site presence required for scheduled shifts to adhere to time and attendance policies.

Responsibilities

• Promote and maintain efficient and courteous service to customers.
• Supervise front end operations and staff.
• Supervise cashiers, courtesy clerks, and fuel associates.
• Monitor and coordinate lane pick-ups and the computer room operator.
• Maintain security of safe and change funds and count safes during shifts.
• Ensure cash handling, deposits, and check procedures are correctly followed.
• Promote use of ValuCard and manage coupon handling procedures.
• Maintain front end housekeeping, including clean check stands and carts.

Skills

Customer service excellence

Front end supervision

Cash handling accuracy

Policy enforcement

Team leadership

Job description

Food City is seeking a Front End Supervisor to ensure courteous customer service and efficient store operations at the front end. You will supervise cashiers, courtesy clerks, fuel associates, and the computer room operator, while maintaining the security of funds and enforcing policies.

The role requires on-site work and adherence to scheduling and attendance rules. The ideal candidate will lead a team, monitor lane operations, promote loyalty programs, and maintain front-end housekeeping and