Front-End Operations & Customer Experience Lead

Fred Meyer; Newport (OR); On-site; USD 25,000 - 36,000; Full time

Job summary

Fred Meyer in Newport, Oregon seeks a Front End Supervisor to oversee all front-end operations, deliver outstanding customer service, and uphold our Customer 1st strategy in a safe, welcoming environment.

You will lead front-end associates, manage cash handling and breaks, and ensure adherence to service standards, safety rules, and loss-prevention guidelines while maintaining efficient store operations.

Qualifications

• Minimum: Completed checker, U-scan, service booth, and bagger training.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.
• Must be 21 or older.
• Current alcohol sellers permit once employed.

Responsibilities

• Supervise all front-end functions and activities.
• Deliver outstanding customer service in a safe, clean environment.
• Communicate company values and assist associates in daily operations.
• Lead front-end team, coordinate breaks and shift timing.
• Conduct daily huddles to review service standards.
• Manage cash handling and safe procedures using VeriBalance.
• Ensure compliance with shrink, cash control, and safety policies.
• Address customer needs quickly and professionally.
• Stay updated with ads and promotions.

Skills

Communication

Math basics

Stress management

Safety awareness

Leadership

Team coordination

Education

High school diploma or equivalent

Tools

VeriBalance system

QueVision

Self-checkout systems

Job description

Fred Meyer in Newport, Oregon seeks a Front End Supervisor to oversee all front-end operations, deliver outstanding customer service, and uphold our Customer 1st strategy in a safe, welcoming environment.

You will lead front-end associates, manage cash handling and breaks, and ensure adherence to service standards, safety rules, and loss-prevention guidelines while maintaining efficient store operations.