Front End - Manager

Lazy Acres Natural Market; Encinitas (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Employee discount

Scholarship opportunities

Weekly pay

Shoes for Crews credit

Job summary

Lazy Acres Natural Market is seeking a Front-End Manager to supervise and coordinate the Front-end team, ensuring excellent customer service and efficient operations. Responsibilities include planning, assigning, and directing work, plus staff development, performance reviews, and scheduling.

The role emphasizes cost control and adherence to procedures while maintaining a positive guest experience. The ideal candidate will lead by example, drive strong service standards, and manage front-end

Qualifications

• Supervise front-end team and coordinate activities.
• Direct planning, assignment, and performance of front-end staff.
• Develop staff through training and coaching; manage scheduling and shift coverage.

Responsibilities

• Supervise front-end operations and staff performance.
• Train and develop front-end employees; conduct performance reviews.
• Control labor costs and inventory for front-end; monitor shrink and theft.
• Ensure opening/closing procedures are followed and cash controls exist.
• Maintain front-end cleanliness, equipment, and (go-backs) processes.
• Coordinate with store leadership on schedules and customer service standards.

Skills

Leadership

Customer service

Staff development

Scheduling

Inventory management

Cost control

Problem solving

Job description

Who Is Lazy Acres Natural Market?

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Ingredients You'll Bring to the Table

You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Summary

The Front-End Manager is responsible for the supervision and coordination of activities of the Front-end and its staff. Responsibilities include; but are not limited to, planning, assigning, and directing work; staff development, performance reviews, scheduled writing, rewarding and disciplining employees; addressing complaints and resolving problems. Other duties may be assigned:

• Required to perform all essential duties of the front-end.
• Responsible for the training and overall development of employees working in the front-end department; maintains “Need to Know” folder
• Responsible for consistency and implementation of all programs. Including Customer service training.
• Manages costs by controlling hours on the front-end and supply costs; monitoring shrink, and theft.
• Ensures that schedule writing is done fairly and objectively to drive the needs of the business; and properly managed through execution of the Front-End Lines
• Ensure Self checkouts are operational, open and staffed during business hours.
• Responsible for controlling labor results, including overtime as directed by the Store Director.
• Follows and implements correct accounting procedures for all voids, returns, exchanges, & department transfers.
• Performs cash register audits as required & reports results to Manager of Service
• Ensures that all opening and closing procedures are performed accurately. Procedures include but are not limited to; auditing safe; assuring equipment is in good, working order; stocking check stand area with retail/impulse products, paper bags, register receipt tape, etc.; setting up individual daily schedules, setting up all audit sheets.
• Responsible for accurate counting, balancing, and securing of change drawer, safe, assigned cash register; and “pick-ups” & “loans” made to cashier's registers.
• Responsible for keeping the front-end clean and tidy; manages “go-backs”
• Required to keep front end area neat, clean, & organized.
• Required to maintain parking lot clean with shopping carts in corrals
• Assures all front-end equipment is in good working order; arranges for all equipment to be fixed and cleaned in a timely manner.
• Maintains inventory on front-end merchandisers including, receiving, stocking, and merchandising.
• Listens to customer complaints and addresses them, examines returned merchandise, and resolves problems to restore and promote good public relations.
• Availability requirements include but are not limited to; days, evenings, weekends and holidays.
• Designated “rescue” shopper for Amazon
• Audits Lost and found Log
• Maintains Emergency Procedures folder
• Manages Produce and Deli Code Tests

Why You’ll Love Working at Lazy Acres Natural Market

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities are available to full & part-time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment