Front End Lead Murdoch's Ranch & Home Supply

Fremont Economic Development Corporation; Salida (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance options

Dental & Vision options

Life Insurance

Paid Vacation

Holiday Pay

Paid Sick Time

401(k) with company match

Paid Parental Leave

Community Giving Program

Wellness Program

Training Program

Job summary

A community-focused organization in Salida, Colorado, seeks a Front End Lead to provide exceptional customer service and manage cashiers. This role includes training and coaching team members, performing accurate transactions, and maintaining store standards. Candidates must excel in a fast-paced retail environment and possess strong communication, organizational, and Windows-based computer skills. A competitive benefits package is offered.

Qualifications

• Must possess strong communication (written, oral, and interpersonal) skills.
• Organizational skills are essential.
• Positive attitude and a willingness to learn required.
• Must be able to thrive in a fast-paced work environment.
• Familiarity with standard retail concepts is necessary.
• Windows-based computer skills, especially with Microsoft products, are essential.

Responsibilities

• Provide exceptional customer service focused on customer needs.
• Perform accurate transactions and balance cash drawer daily.
• Support department leads to maintain store merchandising standards.
• Teach, train, and coach new cashiers.
• Assist in scheduling the cashier team for adequate coverage.
• Merchandise, stock, and recover products according to standards.
• Complete inventory pricing and maintenance tasks.
• Ensure a safe environment for customers and team members.
• Communicate effectively with team members.
• Communicate effectively and create positive working relationships with team members.
• Work with the Assistant Store Manager to develop and achieve goals.
• Other duties as needed, throughout the store.

Skills

Strong communication skills

Strong organizational skills

Positive attitude

Ability to excel in a fast-paced environment

Familiarity with retail concepts

Strong Windows-based computer skills

Tools

POS systems

Job description

Overview

The Front End Lead will honor the Murdoch’s mission, values, and principles by providing the critical first and last impressions for customers. They balance attention to detail in accurate transactions and proper cash handling skills with a friendly, caring attitude, making all customers feel welcome. Customer interactions, both in-person and over the phone, are their primary activity throughout a normal workday. They also maintain and merchandise the front end and support the rest of the store team through product lookups and stock checks, providing customer direction to departments, and communicating efficiently across multiple functions in the store. The Front End Lead will be responsible for teaching, training, and coaching of new and existing Cashiers within the store. They will act as the subject matter expert with all process, routine, and systems having to do with the Cashier position.

Responsibilities

As a Murdoch\u2019s Team Member, you will...

• Commit to the success of the team by embracing Murdochs’ mission, values, and principles.
• Provide exceptional customer service with a focus on the customer’s needs and solutions that meet them, in a manner that makes them feel valued and welcome in our stores. This includes greeting each customer that enters the store and thanking each customer as they leave.
• Perform accurate transactions at Point of Sale and properly balance your cash drawer each day.
• Support the department lead(s) and manager(s) to facilitate the highest standards in merchandising, and store appearance.
• Teacher, trainer, and coach of new and existing cashiers within the store.
• Assist in the scheduling of the front end team of cashiers to ensure adequate coverage and service level. expectations of our customers.
• Merchandise, stock, re-stock, and recover products within the front end and other departments according to Murdoch’s merchandising standards.
• Complete inventory pricing and maintenance duties.
• Perform load outs, and carry outs as needed.
• Create and maintain a safe environment for customers and team members.
• Communicate effectively and create positive working relationships with team members.
• Work with the Assistant Store Manager to develop and achieve goals.
• Other duties as needed, throughout the store.

Qualifications

As a Murdochian, you must...

• Strong communication (written, oral, and interpersonal) skills.
• Strong organizational skills.
• Positive attitude and demonstrated practice of learning.
• Excel in a fast-paced, evolving work environment.
• Familiar with standard concepts and practices within the retail environment.
• Strong Windows-based computer skills – especially with Microsoft products.

Physical Demands

• Stand for a long period of time.
• Heavy and repetitive lifting (up to 50lbs).
• Bending, carrying and pushing.
• Working on a ladder.
• Repetitive wrist movements on keyboard.
• Close vision for computer work.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Competitive Benefits + Compensation

• Amazing Employee Discount on everything from clothes to power tools to pet food.
• Multiple Health Insurance options to best suit your needs after 60 days.
• Dental & Vision options to complete your health plan.
• Life Insurance to secure your family’s financial future.
• Paid Vacation allows you to relax and recharge.
• Holiday Pay throughout the year so you can celebrate with your family.
• Paid Sick Time empowers you to stay home and focus on your health without losing pay.
• 401(k) with a generous 4% company match to help plan for retirement.
• Paid Parental Leave to take time to bond with your family’s new addition.
• Community Giving Program matches your donations and provides paid volunteer hours.
• Wellness Program saves you money by lowering medical premiums with credits earned.
• Training Program helps you expand your knowledge and skills with over 250 courses.
• Other various Voluntary Insurance Options.

Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.

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