Front End Lead – Eataly Houston (New Store Opening!)

Eataly; Houston (TX); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Houston is seeking a Front End Lead to launch our new store. You will supervise the Front End Cashiers, mentor staff, and ensure smooth guest experiences while coordinating cash handling and daily settlements.

This full-time on-site role requires 1+ year supervisory retail experience, strong math, and basic MS Office skills. Availability on weekends and ability to lift up to 50 pounds are expected.

Qualifications

• 1+ year of experience as a supervisor in a retail setting, with cashier team leadership preferred.
• Ability to handle money accurately and perform basic math.
• Intermediate computer skills including email and Microsoft Office.
• Bachelor’s Degree preferred.

Responsibilities

• Lead and mentor Front End Cashiers to promote development.
• Oversee daily cash handling and settlements.
• Support front-end supervision to ensure guest experience.
• Coordinate online order fulfillment and delivery.
• Perform other duties as required.

Skills

Supervisory experience

Cash handling

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Front End Lead - Eataly Houston (New Store Opening!)

Eataly Houston 5085 Westheimer Road, Houston, TX
77056, United States Full-time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Front End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Retail Market Manager.

• Handles monetary transactions and performs advanced cashiering duties
• Assists in supervising the Front-End team to ensure optimal performance and guest experience
• Approves voids, employee discounts, returns and exchanges
• Processes and settles daily cash and credit transactions for all departments
• Processes and prepares shipment of daily cash deposits
• Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
• Processes and monitors currency orders to ensure that cash is always available for transactions
• Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine
• Orders and monitors inventory of supplies needed for the Front End
• Documents, investigates, escalates and resolves employee or guest incidents
• Handles online order fulfillment and delivery coordination using existing platforms
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred
• Ability to handle money accurately and perform mathematical equations
• Intermediate computer skills including e-mail and Microsoft Office
• Bachelor’s Degree highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: $19 -$21 hourly

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.