Front End Lead - Eataly Houston (New Store Opening!)

Eatal; Houston (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401K

Job summary

Eataly Houston is hiring a Front End Lead to manage cashier teams, ensure smooth front-end operations, and coordinate cash handling and online order fulfillment. This on-site role requires leadership in a busy retail environment and a focus on guest experience.

The position involves supervising cashiers, processing transactions, and ensuring accurate cash handling while supporting store operations in Houston.

Qualifications

• 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred.
• Ability to handle money accurately and perform mathematical equations.
• Intermediate computer skills including e-mail and Microsoft Office.
• Bachelor’s Degree highly preferred.

Responsibilities

• Lead and mentor Front End Cashiers to promote development.
• Supervise the Front-End team for optimal performance and guest experience.
• Approve voids, employee discounts, returns and exchanges; process daily cash and deposits.
• Handle online order fulfillment and delivery coordination using existing platforms.

Skills

Retail supervisor

Cash handling

MS Office

Email/computer skills

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Front End Lead - Eataly Houston (New Store Opening!)

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Front End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Retail Market Manager.

• Handles monetary transactions and performs advanced cashiering duties
• Assists in supervising the Front-End team to ensure optimal performance and guest experience
• Approves voids, employee discounts, returns and exchanges
• Processes and settles daily cash and credit transactions for all departments
• Processes and prepares shipment of daily cash deposits
• Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
• Processes and monitors currency orders to ensure that cash is always available for transactions
• Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine
• Orders and monitors inventory of supplies needed for the Front End
• Documents, investigates, escalates and resolves employee or guest incidents
• Handles online order fulfillment and delivery coordination using existing platforms
• Performs other duties as required or assigned

• 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred
• Ability to handle money accurately and perform mathematical equations
• Intermediate computer skills including e-mail and Microsoft Office
• Bachelor’s Degree highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: $19 -$21 hourly

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.