Front-End & Fulfillment Associate — Member Service

Elijahhouseliving; Montclair (CA); On-site; Confidential; Full time

Benefits offered by this job

paid time off

health benefits - medical/dental/vison

health care reimbursement account

dependent care assistance plan

short-term disability and long-term

AD&D insurance

life insurance

401(k)

stock purchase plan to eligible

Job summary

Elijahhouseliving is seeking a front-end associate to greet members and provide high levels of service while performing daily front-end tasks. You will assist with loading orders, answering questions, and ensuring accurate packing and promotions are communicated to customers.

The role includes maintaining clean front-end areas, supporting self-checkout operations, stocking, and adhering to safety protocols. Availability to meet business needs is required.

Responsibilities

• Greets members, helps members load order onto conveyor belt, determines member packing preferences, answers questions, relates information on special promotions, thanks members, assists cashier by counting items left in cart, checking under items and positioning them for scanning.
• Packs member orders into boxes and loads to a separate cart or flatbed. Checks packaging for tampering. Follow all safety and security procedures. Follows proper departmental procedures for performance of duties. Assists members loading orders into the car when appropriate.
• May assist members with self checkouts with regards to scanning heavy merchandise, entering in items numbers.
• May assist members with self checkouts through monitoring the registers for errors and keeping the belt area clean of product and debris.
• Maintains cleanliness of register area and general front-end area. Cleans spills and trip hazards immediately.
• Performs set up and closing duties for the department, such as returning products, collecting paperwork, stocking registers, and cleaning area.
• Transfers pallets of merchandise from the receiving area to the steel shelves and bulk wall for storage, or directly to the sales floor.
• Assists with stocking. Clears sales floor debris. Observes and ensures correct product signage; creates computer-generated signs. Labels unmarked product with item number.
• Ensures proper cleanup and disposal of hazardous materials
• Assists with department duties as necessary.
• Assists in other departments of the warehouse as necessary.
• Ability to operate vehicles, equipment or machinery.

Job description

Elijahhouseliving is seeking a front-end associate to greet members and provide high levels of service while performing daily front-end tasks. You will assist with loading orders, answering questions, and ensuring accurate packing and promotions are communicated to customers.

The role includes maintaining clean front-end areas, supporting self-checkout operations, stocking, and adhering to safety protocols. Availability to meet business needs is required.