FRONT END/FLOOR SUPERVISOR

Kroger Mountain View Foods; City of Pewaukee (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading grocery retailer is seeking a Front End/Floor Supervisor to enhance customer service and oversee daily operations at their Pewaukee location. This part-time role involves coaching staff, ensuring a welcoming environment, and maintaining high standards of service and safety. Join a team dedicated to feeding the human spirit and making a difference in the community.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Qualifications

• Experience in a supervisory role in retail is preferred.
• Strong customer service skills are essential.
• Ability to coach and engage with staff effectively.

Responsibilities

• Model exceptional customer service and engagement behaviors.
• Coach cashiers and self-checkout attendants on best practices.
• Supervise cleanliness and safety conditions for front end.

Skills

Customer Service

Coaching

Engagement

Education

Previous comparable experience

Job description

Join to apply for the FRONT END/FLOOR SUPERVISOR role at Kroger Mountain View Foods

2 days ago Be among the first 25 applicants

Join to apply for the FRONT END/FLOOR SUPERVISOR role at Kroger Mountain View Foods

• Model exceptional customer service and engagement behaviors.
• Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
• Spend at least 90% of time on customer approach side of the check lanes
• Be an approachable, visible source of assistance to both customers and associates.
• Maintain self-checkout and total front end queuing standards.
• Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
• Ensure till audits are being performed.
• Supervise basket retrieval process.
• Maintain break schedules for front end associates.
• Make sure carry-outs are offered to customers.
• Supervise cleanliness and safety conditions for front end and restrooms.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
  
  

Responsibilities

Essential Job Functions:

• Model exceptional customer service and engagement behaviors.
• Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them.
• Spend at least 90% of time on customer approach side of the check lanes
• Be an approachable, visible source of assistance to both customers and associates.
• Maintain self-checkout and total front end queuing standards.
• Coach cashiers, courtesy clerks and self-checkout attendants on engagement, check-out procedures and best practices.
• Ensure till audits are being performed.
• Supervise basket retrieval process.
• Maintain break schedules for front end associates.
• Make sure carry-outs are offered to customers.
• Supervise cleanliness and safety conditions for front end and restrooms.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
  
  

Qualifications

Desired Previous Job Experience

• Previous comparable experience
  
  

Minimum Position Qualifications

• None
  
  

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we’re proudly serving Pick ‘N Serve customers in 89 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Pick ‘N Save family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
  
  

For more information about benefits and eligibility, please visit our Benefits Page !

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Dairy Product Manufacturing

Referrals increase your chances of interviewing at Kroger Mountain View Foods by 2x

Get notified about new Floor Supervisor jobs in Pewaukee, WI.

Retail Store Manager - Pewaukee, WI - United Wireless, a T-Mobile AR

Retail Store Manager (Non Driving Role) - Relocation Available

Store Manager - The Corners of Brookfield

West Bend, WI $100,000.00-$1,300,000.00 1 month ago

Waukesha County, WI $65,000.00-$78,000.00 3 months ago

Menomonee Falls, WI $58,700.00-$81,000.00 9 hours ago

Retail Store Manager - Franklin, WI - United Wireless, a T-Mobile AR

Milwaukee, WI $61,000.00-$76,500.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.