Front End Customer Service Lead

Food Lion; Georgia; On-site; USD 16,531 - 20,664; Full time

Job summary

Food Lion in Ringgold GA is seeking a Front End Cashier who delivers fast, friendly service and supports customer satisfaction standards.

You will greet customers, scan items, handle payments and maintain a neat front-end area. The role requires accuracy, teamwork, and a helpful attitude in a fast-paced retail environment.

Training provided; associates are expected to follow store procedures and contribute to a positive shopping experience for our guests.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and assist with bagging.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.
• Perform the task of cashier when scheduled or as needed per the surge plan guidelines.

Skills

Customer service

Communication skills

Willingness to learn

Multi-tasking

Education

High school diploma or equivalent

Job description

Food Lion in Ringgold GA is seeking a Front End Cashier who delivers fast, friendly service and supports customer satisfaction standards.

You will greet customers, scan items, handle payments and maintain a neat front-end area. The role requires accuracy, teamwork, and a helpful attitude in a fast-paced retail environment.

Training provided; associates are expected to follow store procedures and contribute to a positive shopping experience for our guests.