Front-End Customer Service Clerk

Vallarta Supermarkets; San Marino (CA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Life and AD&D insurance

401(k) Retirement Plan

Paid vacation

Legal services

Holiday pay

Savings marketplace

Recognition programs

Job summary

Vallarta Supermarkets is seeking friendly, service-oriented Courtesy Clerk to provide excellent customer service at the check stand, assist customers, and maintain store cleanliness. You will follow Vallarta's six steps of extraordinary service, greet customers, and support a fast-paced environment while upholding safety standards.

The role emphasizes teamwork, strong English communication, and willingness to work afternoons, evenings, weekends, and holidays in a retail front-end setting.

Qualifications

• Must be able to speak, read, write, and understand English.
• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and support customers.
• Collaborative, team-focused workplace.
• Must be legally authorized to work in the U.S.

Responsibilities

• Smile and greet all customers and team members while using Vallarta's six steps of extraordinary service.
• Model Vallarta's Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta's procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal if trained.
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.

Skills

Customer service

English language

Teamwork

Flexible schedule

Retail basics

Job description

Vallarta Supermarkets is seeking friendly, service-oriented Courtesy Clerk to provide excellent customer service at the check stand, assist customers, and maintain store cleanliness. You will follow Vallarta's six steps of extraordinary service, greet customers, and support a fast-paced environment while upholding safety standards.

The role emphasizes teamwork, strong English communication, and willingness to work afternoons, evenings, weekends, and holidays in a retail front-end setting.