Front End Customer Service Associate

Food Lion; Goose Creek (SC); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion in Goose Creek, SC is seeking a Front End Associate to deliver fast, friendly service at the checkout and service desk. You will greet customers, bag groceries, and assist with quick transactions while maintaining a neat, customer-first front-end area.

The role emphasizes strong communication, ability to learn multiple tasks, and adherence to standards set by the Front End Standard Practice Manual. Compliance with store policies is required.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and group items for easy bagging.
• Check the bottom of every cart and under baby seats for items before completing an order.
• Follow correct bagging procedures for the use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.
• Follow procedures for refunds and error correction.
• Maintain accurate cash control.
• Identify customers needing assistance and offer to take the customer's order to their car.
• Check prices quickly and accurately.
• Wear the Food Lion uniform with apron and name badge with neat appearance.
• Report any register malfunction to the Customer Service Manager or MOD.
• Adhere to all company guidelines, policies and standard practices.

Skills

Customer service

Communication

Multitasking

Cashier duties

Education

High school diploma or equivalent

Job description

Food Lion in Goose Creek, SC is seeking a Front End Associate to deliver fast, friendly service at the checkout and service desk. You will greet customers, bag groceries, and assist with quick transactions while maintaining a neat, customer-first front-end area.

The role emphasizes strong communication, ability to learn multiple tasks, and adherence to standards set by the Front End Standard Practice Manual. Compliance with store policies is required.