Front End Customer Experience Specialist

King Soopers; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

King Soopers is seeking a front-end customer service representative to deliver a high level of service by resolving customer concerns, greeting shoppers, and ensuring a friendly, efficient checkout experience.

You will identify opportunities to improve operations and support front end teams; the role emphasizes excellent communication, teamwork, and adherence to safety and store policies.

Qualifications

• Minimum: High School Diploma or GED.
• 6 months related experience or training; or equivalent combination of education or experience.
• Effective interpersonal and customer service skills.
• Good math skills (ability to add, subtract, multiply and divide).
• Sound judgement/decision making skills.
• Friendly, approachable/outgoing demeanor/team player.
• Ability to work in a fast paced environment.
• Good oral and written communication skills.

Responsibilities

• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products.
• Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning).
• Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control and labor efficiencies.
• Ensure front end cleanliness, maintenance and sanitation; comply with all safety regulations.

Skills

Interpersonal skills

Customer service

Math skills

Judgement/decision making

Friendly/outgoing/team player

Fast paced environment

Oral and written communication

Education

High School Diploma or GED

Job description

King Soopers is seeking a front-end customer service representative to deliver a high level of service by resolving customer concerns, greeting shoppers, and ensuring a friendly, efficient checkout experience.

You will identify opportunities to improve operations and support front end teams; the role emphasizes excellent communication, teamwork, and adherence to safety and store policies.