Front-End Customer Experience Leader

Hannaford; Gilford (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Gilford, NH is seeking staff for front-end and service desk roles within our Retail Operations category. The position involves cashier duties, service desk tasks, and occasional bookkeeping support. Emphasis is on excellent customer service and adherence to company policies.

Applicants should be at least 18, able to learn multiple tasks, and maintain a neat appearance. The job includes physical requirements and safety responsibilities typical of a grocery environment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Willingness to learn multiple tasks and technical requirements of cashier/service desk.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat personal appearance per policy.
• Assign activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and duties as assigned by supervision.
• Support safety standards; report needed repairs; keep area safe and clean.
• Monitor security and report abnormal behavior to management.
• Secure cash drawers when unattended; protect company assets.
• Perform housekeeping and sanitation per store policy and health regulations.
• Frequent cashier/bagging duties; assist service desk/kiosk; perform bookkeeping if trained.
• Perform other duties as assigned.

Skills

Customer service

Communication

Age requirement

Multi-tasking

Cashier and service desk

Front-end operations

Job description

Hannaford Supermarkets in Gilford, NH is seeking staff for front-end and service desk roles within our Retail Operations category. The position involves cashier duties, service desk tasks, and occasional bookkeeping support. Emphasis is on excellent customer service and adherence to company policies.

Applicants should be at least 18, able to learn multiple tasks, and maintain a neat appearance. The job includes physical requirements and safety responsibilities typical of a grocery environment.