Front End Coach: Lead Teams, Elevate Customer Experience

Socket.dev; Augusta (ME); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Education benefit (Live Better U)

Job summary

Walmart is seeking a dynamic leader for our Augusta, ME store to drive sales and coach teams toward exceptional customer service. The role focuses on teaching, feedback, and operating with the One Best Way service model while managing budgets and merchandising to maximize profitability.

You will mentor hourly associates, implement training, and ensure compliance with company policies. This position requires supervisory experience and a results-driven mindset in a fast-paced retail environment.

Qualifications

• Minimum qualifications include 2 years of college; OR 1 year of retail and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

Responsibilities

• Lead and develop teams by teaching, training, listening to associates, and providing feedback; communicate and collaborate with all levels on store operations and change initiatives.
• Drive store financial performance by reviewing PL statements, budgeting, forecasting and controlling expenses to align with sales and profit goals.
• Ensure customer service excellence by modeling OBW service standards and resolving customer needs and issues.
• Supervise hourly associates, hire, train, mentor, assign duties, set expectations, recognize performance, and promote a culture of belonging.

Education

2 years of college

Retail experience + supervisory experience

Job description

Walmart is seeking a dynamic leader for our Augusta, ME store to drive sales and coach teams toward exceptional customer service. The role focuses on teaching, feedback, and operating with the One Best Way service model while managing budgets and merchandising to maximize profitability.

You will mentor hourly associates, implement training, and ensure compliance with company policies. This position requires supervisory experience and a results-driven mindset in a fast-paced retail environment.