Front-End Cashier & Customer Service Specialist

Food Lion; Washington Terrace (SC); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion in Darlington, SC is seeking a Front End Associate to deliver fast, friendly service and uphold customer service standards. You will greet customers, operate the cash register, manage transactions, assist with bagging, and maintain a clean, organized front end.

The role requires courteous, cooperative interactions with store staff and adherence to the Front End Standard Practice Manual. The position emphasizes accuracy in transactions, efficient courtesy for customers, and following

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt—unload items for ease of bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Identify customers needing assistance and offer to take the customer's order to their car.
• Maintain alertness and calls for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Wear the Food Lion uniform with apron, name badge, and neat appearance.
• Retrieve shopping carts from the parking lot and cart corrals.
• Ensure front end area is neat and clean.
• Report any register malfunction to the Customer Service Manager or MOD.
• Observe and correct unsafe conditions; notify QA of cleaning issues or maintenance.
• Complete CBT and training aid courses.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Multi-tasking

Cashier systems

Education

High school diploma or equivalent

Tools

Cash register system

Lotto machine

Job description

Food Lion in Darlington, SC is seeking a Front End Associate to deliver fast, friendly service and uphold customer service standards. You will greet customers, operate the cash register, manage transactions, assist with bagging, and maintain a clean, organized front end.

The role requires courteous, cooperative interactions with store staff and adherence to the Front End Standard Practice Manual. The position emphasizes accuracy in transactions, efficient courtesy for customers, and following