FRONT END/CASHIER

Kroger; Bermuda Dunes (CA); On-site; USD 26,000 - 38,000; Part time

Job summary

Kroger is seeking a part-time Store Associate to assist customers and process sales at the front end. You will perform cashier duties, answer phones, and maintain desk operations with a focus on accuracy and courtesy.

Responsibilities include processing refunds and gift cards, handling money orders, and ensuring security protocols at the point of sale. Availability on weekends and in a fast-paced setting is essential.

Qualifications

• High school diploma or GED required or equivalent experience.
• Six months cashier experience to work at Customer Service Desk.
• Must be 18+ (or 19+ in certain states) to sell tobacco per local laws.
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends, various shifts, and overtime as needed.
• Excellent organization and attention to detail.

Responsibilities

• Deliver excellent customer service and assist customers at the desk and throughout the store.
• Perform cashier functions: open/close register, ring sales, handle tenders, bag merchandise, and produce accurate pricing.
• Maintain price discrepancy logs and ensure checkout area stays clean.
• Answer phones and follow company policies; support store initiatives and compliance.
• Process refunds, exchanges, money orders, gift cards, and other desk transactions; provide lottery services where allowed.
• Ensure security tags are deactivated/removed at checkout and respond to alarms as required.

Skills

Customer service

Cash handling

Team player

Conflict resolution

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

Job Description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience