FRONT END/CASHIER

Kroger; Alabama; On-site; USD 23,000 - 30,000; Part time

Job summary

Kroger is seeking a Customer Service Associate to assist customers and process sales, delivering core values of respect, honesty, integrity and safety. You will perform cashier duties, open/close register, ring sales, handle tender transactions, and maintain checkstand cleanliness.

Open to fast-paced environments, this role involves answering phones, processing refunds and exchanges, handling money orders, gift cards, and coordinating with store accounting.

Qualifications

• High school diploma or GED.
• Six months cashier experience at Customer Service Desk.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends and various shifts.
• Ability to organize/prioritize tasks.

Responsibilities

• Assist customers and process sales at the register.
• Perform cashier functions: open/close register, ring sales, tender transactions.
• Maintain cleanliness of checkstand area to standard.
• Answer telephones and adhere to policies.
• Process refunds, exchanges, money orders, and transfers.
• Provide lottery service where applicable and handle licenses.

Skills

Customer service

Cashier experience

Teamwork

Attention to detail

Honesty and integrity

Education

High school diploma or GED

Tools

Cash register

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience