Front-End Associate: Fast-Paced Customer Service

vallartasupermarkets

Victorville (CA)

On-site

USD 22,000 - 25,000

Full time

7 days ago
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Benefits offered by this job

Health plan
Dental/Vision
Life insurance
401(k)
Paid vacation
Legal services
Sick leave
Holiday pay
Scholarships
Credit union membership
Recognition program

Job summary

Vallarta Supermarkets is hiring a Courtesy Clerk to deliver outstanding customer experiences in a fast-paced retail setting. You will bag groceries, assist with carry-out, locate products, and help maintain a clean, safe store environment.

Requirements include strong English communication, a friendly attitude, and the ability to work flexible afternoons/evenings. Join a team that values service, integrity, and teamwork while offering part-time and full-time opportunities and benefits.

Qualifications

  • Friendly, courteous personality with strong customer service skills.
  • Ability to learn store product locations and support customers.
  • Must be able to speak, read, write, and understand English.

Responsibilities

  • Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.
  • Bag groceries according to Vallarta’s procedures and customer requests.
  • Assist customers with carry-out service and locating products in the store.
  • Perform accurate price checks as requested.
  • Check and secure items at the bottom of shopping carts when trained.
  • Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
  • Safely gather shopping carts using reflective vest and rope.
  • Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
  • Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
  • Monitor and report building maintenance needs or safety hazards.
  • Keep janitorial room organized and stocked with approved supplies (if trained).
  • Always maintain high housekeeping and safety standards.
  • Treat coworkers and customers respectfully at all times.
  • Abide by all store rules, company policies, and Employee Handbook.
  • Report injuries, unsafe conditions, or misconduct to management.
  • Perform additional duties as assigned.

Skills

Customer service
English proficiency
Friendly personality
Fast-paced environment

Job description

Vallarta Supermarkets is hiring a Courtesy Clerk to deliver outstanding customer experiences in a fast-paced retail setting. You will bag groceries, assist with carry-out, locate products, and help maintain a clean, safe store environment.

Requirements include strong English communication, a friendly attitude, and the ability to work flexible afternoons/evenings. Join a team that values service, integrity, and teamwork while offering part-time and full-time opportunities and benefits.

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