Front End Associate — Customer Service & Retail Tech

Heinen's Grocery Store; Rocky River (OH); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Opportunity for promotion

Job summary

Heinen’s is a premier Northeast Ohio and Chicago grocery retailer with a long history of quality and service. This Retail Professional role focuses on accurate checkout, friendly service and adherence to store standards across busy shifts.

You will operate scanners and registers, handle payments, and ensure correct pricing while maintaining cleanliness and product knowledge. The team emphasizes growth, training, and reliable associates for ongoing customer satisfaction.

Qualifications

• Excellent written and verbal communication skills.
• Sense of urgency and ability to work independently to achieve daily tasks.
• Ability to work with minimal supervision.
• Stand for long periods and lift up to 50 lbs.
• Able to work non-traditional five-day schedule, including weekends and evenings.

Responsibilities

• Operate scanners, scales, cash registers and other electronics.
• Accept payments, ensuring all prices and quantities are accurate.
• Follow store procedures regarding coupons, gift cards or the purchase of specific items, such as alcohol.
• Follow company standards for proper packing.
• Acquire and share knowledge of the store.
• Prioritize daily work based on varying business needs.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Performs other duties as assigned.

Skills

Communication skills

Stamina

Independent worker

Schedule flexibility

Customer service

Tools

Scanners

Cash registers

Job description

Heinen’s is a premier Northeast Ohio and Chicago grocery retailer with a long history of quality and service. This Retail Professional role focuses on accurate checkout, friendly service and adherence to store standards across busy shifts.

You will operate scanners and registers, handle payments, and ensure correct pricing while maintaining cleanliness and product knowledge. The team emphasizes growth, training, and reliable associates for ongoing customer satisfaction.