Front Door Security/Greeting Associate

Landed; Beverly Hills (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

50% off organic meals daily

20% off in-store purchases

Bonuses and sales rewards

401k with 4% match

Job summary

Erewhon Market in Beverly Hills is seeking a front-door security team member to greet customers, deter theft, and help maintain a safe shopping environment. You will engage with customers, monitor activity, and respond to alerts with a calm, solution-focused approach.

We offer flexible shifts, potential for growth, and benefits including discounts and career opportunities within a values-driven retailer.

Qualifications

• Experience as a front door security employee or similar role.
• Good communication skills for a fast-paced store environment.
• Ability to work flexible hours, including nights and weekends.
• Store attention to detail and situational awareness.
• Calm and composed in high-pressure situations.

Responsibilities

• Greet and assist customers at the front door.
• Deter theft by engaging with customers and monitoring activity.
• Validate receipts and recover unpaid merchandise per policy.
• Identify safety concerns and keep staff and customers safe.
• Respond to alerts and suspicious activity promptly.
• Maintain records of security incidents and report to management.
• Collaborate with store management to investigate incidents.

Skills

Front door security

Customer engagement

Communication skills

Team environment

Flexibility with hours

Situational awareness

Job description

Join the movement! Erewhon Market is helping shape the future of health and wellness, and we’re continuing to grow. Our culture is driven by passionate leaders, supportive teams, and a shared commitment to offering high-quality food and wellness products. With multiple locations and more on the way, there are plenty of opportunities to grow with us!

What we offer:

• $22 - $25 / hour (based on experience)
• 50% off organic meals daily
• 20% off in-store purchases
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth
• 401k with 4% match, Paid Vacation, Health Benefits and much more…

What You Will Do:

• Greet and assist customers
• Provide a presence at the front entry that will deter theft by engaging with customers
• Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise
• Keeps our team members and customers safe by identifying and resolving safety concerns
• Respond to alerts urgently to check receipts, recover unpaid merchandise in compliance with Company policies and procedures
• Respond to any suspicious activity
• Uses de-escalation tactics to limit disruptions in the store
• Maintain detailed records of security incidents and report them to the appropriate store management
• Collaborate with store management to investigate security incidents
• Other duties as assigned by management

What You Will Bring:

• At least 1 year of experience as a front door security employee
• Good communication skills and the ability to work in a fast paced, team environment.
• Ability to work flexible hours, including nights and weekends.
• Store attention to detail and situational awareness
• Ability to remain calm and composed in high-pressure environments/situations
• Ability to stand and walk to extended periods of time

Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions: https://www.erewhonmarket.com/notice_at_collection_applicant/