Front Desk Team Member - GOLD'S GYM - Quail Springs

Gold's Gym; Oklahoma City (OK); On-site; USD 30,000 - 35,000; Full time

Job summary

A local fitness center in Oklahoma City is looking for a Front Desk Team Member. This role includes welcoming members and guests, managing check-ins, providing customer service, and ensuring a secure environment. Ideal candidates should possess strong communication skills and have a friendly demeanor. Join a dynamic team to enhance the gym experience for all visitors.

Qualifications

• Enthusiastically greet members and guests.
• Provide security and control at the front door.
• Monitor check-ins and identify delinquent accounts.
• Utilize gym phone system to answer calls.

Responsibilities

• Greet and direct members, guests, and staff.
• Aid with member requests and inquiries.
• Maintain neat appearance and proper uniform.
• Distribute keys, towels, and process sales.

Skills

Customer service skills

Communication skills

Attention to detail

Job description

Front Desk Team Member - GOLD'S GYM - Quail Springs

Join to apply for the Front Desk Team Member - GOLD'S GYM - Quail Springs role at Gold's Gym

Front Desk Team Member - GOLD'S GYM - Quail Springs

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Team Member - GOLD'S GYM - Quail Springs role at Gold's Gym

Get AI-powered advice on this job and more exclusive features.

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will aid with member requests, inquiries about gym operations and policies, as well as perform various administrative duties as directed by the Gym General Manager. As the initial point of contact to our club, the Front Desk is responsible for creating a welcoming atmosphere and a memorable guest experience.

• Enthusiastically greet each member and guest promptly to create a friendly and positive entrance and departure to and from the gym.
• Provide security and control to the front door and retail area of the facility.
• Personally check each member into the gym using the proper check-in procedures.
• Monitor check-ins to identify delinquent accounts and notify Gym Management.
• Register all guests into the gym using proper registration procedures.
• Ensure that guests and appointments are directed to the appropriate personal trainer in a prompt, professional manner.
• Utilize the gym phone system to professionally answer guest calls, take appropriate messages to include name and description of question, and follow up with management for all telephone inquiries
• Respond immediately to member requests, inquiries, and concerns.
• Maintain neat appearance and wear proper uniform attire with nametag while on duty.
• Distribute keys, towels and other materials as needed.
• Process retail and concession sales.
• Help maintain a fully stocked cooler and retail inventory.
• Attend all staff meetings as directed.
• Clean and maintain the front desk area according to company standards.
• Log all maintenance concerns that are reported.
• Follow and report any safety concerns.
• Notify management of any gym or member incidents that require incident reports.
• Work when scheduled and adhere to company attendance policies.
• Perform other reasonable work assignments as directed by the Gym General Manager and/or Member Experience Manager to include but not limited to light cleaning and picking up of weights during gym walk throughs.
• Assist in membership sales (kiosk or computer) and signing up members.
• Assign all new members with barcodes, taking member photos, and scheduling complimentary personal training sessions.
• Handle member account changes (form of payment, freeze forms, cancellation forms, manual agreements).
• Assist with receiving orders and checking in retail and concession products.
• Assist members with registering and checking in for classes via app.
• Other duties as assigned.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Gold's Gym by 2x

Sign in to set job alerts for “Front Desk Staff” roles.

Front Desk/Night Audit - Fairfield Inn & Suites - Duncan

Edmond, OK $25,000.00-$50,000.00 8 months ago

Oklahoma City, OK $50,000.00-$75,000.00 8 months ago

Oklahoma City, OK $14.00-$14.00 1 month ago

Oklahoma City, OK $15.00-$17.00 1 month ago

Member Service Representative (Overnight)

Oklahoma City, OK $14.00-$16.53 4 days ago

Fitness Floor & Front Desk Student (Labor) - Wellness Center

Oklahoma City, OK $20.00-$23.00 5 days ago

Oklahoma City Metropolitan Area 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.