Front Desk Team Lead

HCA Healthcare; Draper (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading healthcare organization as a Medical Office Coordinator, where you will provide essential administrative support to ensure high-quality patient care. Your role will involve managing front office functions, patient relations, and maintaining medical records. This position offers an opportunity to make a meaningful impact in the lives of patients while being part of a dedicated team.

Benefits

Comprehensive medical coverage

401(k) Plan with a 100% match

Employee Stock Purchase Plan

Education assistance

Time Away From Work Program

Qualifications

• Assist with front office functions including patient relations and scheduling.
• Manage filing and retrieving medical records and patient information.

Responsibilities

• Ensure timely and accurate patient charge entry into the billing system.
• Conduct regular staff meetings and handle patient complaints.

Skills

Patient Relations

Scheduling

Insurance Verification

Communication

Education

Graduate from a recognized training facility for medical assistants

Course-work in healthcare office management

Job description

Description

Introduction

Do you want to join an organization that invests in you as a(an) Medical Office Coordinator? At Peak Orthopaedics, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

Peak Orthopaedics, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Office Coordinator like you to be a part of our team.

Job Summary and Qualifications

Seeking aMedical Office Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

What you will do in this role:

You will assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones

You will ensure any patient complaints are handled appropriately

You will develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained

You will conduct regular staff meetings

You will manage filing and retrieving medical records and patient information

You will ensure the timeliness and accuracy of patient charge entry into the billing system and assists with collecting and recording co-pays (cash and/or charge)

What Qualifications you will need:

Graduate from a recognized training facility for medical assistants is preferred

Course-work in healthcare office management is preferred

RMA, CMA, or LPN license is beneficial

CPR Certification is preferred

Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Office Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.