Front Desk Supervisor- Luxury Residential Building

NFC Amenity Management; Raleigh (NC); On-site; USD 41,000; Full time

Job summary

An established industry player is seeking a Front Desk Supervisor for luxury residential buildings in Raleigh. This role involves being the first point of contact for residents and guests, ensuring smooth operations, and managing on-site staff. You will thrive in a fast-paced environment, providing exceptional service and support to enhance the resident experience. With flexible shifts and multiple locations available, this opportunity offers career development and a welcoming atmosphere. Join a team dedicated to excellence in luxury amenity services and make a positive impact in the community.

Benefits

Employee Discounts

Healthcare Benefits

Medical, Dental, and Vision Coverage

Paid Time Off

Career Development Training

Reimbursements for Cellphones

Short-term Disability Income

Qualifications

• Ideal candidates thrive in fast-paced environments and have a welcoming demeanor.
• Supervisory experience in hospitality is a plus.

Responsibilities

• Ensure smooth operations and service by communicating effectively.
• Oversee employee schedules and monitor performance.
• Handle resident requests and inquiries promptly.

Skills

Hospitality Industry Supervisory Experience

Effective Communication

Team Management

Customer Service

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

Front Desk Supervisor - Luxury Residential Building

[Please ensure your resume is up to date with current contact information and submit an application along with your resume.]

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of over 350 top brands in luxury residential and hotels across 30 U.S. markets.

A typical day as a site supervisor involves…

As an NFC Amenity Site Supervisor, you will work at some of the most exclusive addresses, being the first point of contact for residents and guests. You will support operations and work with the area leadership team to manage on-site staff, creating a welcoming environment through genuine sincerity and teamwork.

Responsibilities include:

• Ensuring smooth operations and service by communicating effectively with team members, property management, and residents/guests.
• Overseeing employee schedules.
• Reporting staffing needs to the Area Director.
• Monitoring and reviewing employee performance, providing support or training as needed.
• Managing deliveries according to property systems.
• Facilitating contractor and visitor access.
• Reminding residents and guests of property rules and regulations.
• Handling resident requests and inquiries promptly.
• Maintaining a professional appearance in your uniform.
• Engaging positively with residents.

Ideal candidates work well independently and thrive in a fast-paced environment. Hospitality industry supervisory experience is a plus. A welcoming demeanor and good eye contact are essential.

The annual salary is $40,500, with shifts potentially in the afternoon or evening. Location and shift details are flexible and can be discussed during the interview, as multiple locations are available.

Visit our website at nfcam.com and connect with us on social networks for updates and opportunities:

• Employee discounts and benefits.
• Reimbursements for cellphones and other applicable expenses.
• Healthcare benefits for qualifying employees in applicable areas.
• Medical, Dental, and Vision coverage options.
• Paid time off starting from your first day.
• Career development through NFC University training courses.
• Short-term disability income for qualifying employees in applicable areas.

We conduct multiple interviews for various properties, so location, pay, and schedules can be discussed during the interview. If not contacted immediately, your information will be kept on file for future opportunities. All employees must be legally authorized to work in the US. Rehire eligibility is based on past employment performance and status.