Front Desk Supervisor- Fairfield Inn & Suites: Belmont, NC

Midas Hospitality; Belmont (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Midas Hospitality is seeking a Front Desk Supervisor for its Fairfield Inn & Suites in Belmont, NC. The role involves overseeing front desk operations, ensuring guest satisfaction, and managing front desk staff. Ideal candidates will have a strong background in customer service and prior supervisory experience.

Benefits

Growth and development tools and access to learning

Robust PTO policies

Medical/Dental/Vision Coverage

401k matching

Employee Assistance Program

Discounted products and services

Qualifications

• At least one year of experience as a front desk agent.
• One year experience in a supervisory role.

Responsibilities

• Responsible for the efficient and professional running of the front desk.
• Ensure smooth check-in and check-out of all guests.
• Plan and conduct staff meetings on a regular basis.

Skills

Customer Service

Supervisory Skills

Communication

Job description

Front Desk Supervisor- Fairfield Inn & Suites: Belmont, NC

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Front Desk Supervisor- Fairfield Inn & Suites: Belmont, NC

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Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

Start Your Journey With Midas Hospitality

Midas Hospitality is seeking a Front Office Supervisor to join our team at the Fairfield Inn & Suites hotel located in Belmont, NC. This position will supervise front desk staff and run all aspects of the front desk and office.

What You Will Be Doing

• Responsible for the efficient and professional running of the front desk.
• Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
• Plan and conduct staff meetings on a regular basis.
• Constantly audit all desk work for accuracy and consistency. Coach and counsel staff when appropriate.
• Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
• Determine weekly schedule.
  
  

The Ideal Candidate

• At least one year of experience as a front desk agent
• One year experience in a supervisory role
  
  

About Us

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com

We offer a range of benefits including, but not limited to:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services
  
  

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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