Front Desk Supervisor Courtyard by Marriott Lyndhurst, NJ -Open Availability Required

Concord Hospitality Enterprises; Lyndhurst (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Front Desk Supervisor to ensure exceptional customer service at the Courtyard by Marriott in Lyndhurst, NJ. The ideal candidate should be a proven leader with prior hospitality experience, demonstrating a commitment to service and team development. Competitive wages and comprehensive benefits are offered, along with growth opportunities into management roles.

Benefits

Comprehensive benefits package

Tuition assistance

Discounted room rates

Career advancement opportunities

Qualifications

• Prior hospitality experience is preferred.
• Open availability for various shifts.
• Strong sense of responsibility and a winning personality.

Responsibilities

• Provide highest quality of service to the customer.
• Check guests in and out efficiently.
• Develop a thorough knowledge of hotel amenities and services.

Skills

Leadership

Customer Service

Problem Resolution

Knowledge of FOSSE

Knowledge of Marriott

Job description

Front Desk Supervisor Courtyard by Marriott Lyndhurst, NJ -Open Availability Required

Join to apply for the Front Desk Supervisor Courtyard by Marriott Lyndhurst, NJ -Open Availability Required role at Concord Hospitality Enterprises

Front Desk Supervisor Courtyard by Marriott Lyndhurst, NJ -Open Availability Required

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Join to apply for the Front Desk Supervisor Courtyard by Marriott Lyndhurst, NJ -Open Availability Required role at Concord Hospitality Enterprises

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We are hiring a Front Desk Supervisor!

If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles!

Responsibilities

Provide the highest quality of service to the customer at all times.

Problem Resolution.

Check guests in and out efficiently and in a friendly manner.

Handle guest mail and messages per established procedures.

Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.

Take reservation requests efficiently.

Answer switchboard in accordance with standards of proper telephone etiquette.

Block rooms and handles special requests.

Monitor room availability and offer AGM and GM assistance in yield management and restrictions.

Handle safe deposits by guests per established procedures.

Keep lobby and desk area clean and presentable.

Have a thorough knowledge of emergency and security procedures.

Things That Will Make a Candidate Stand Out

Knowledge of FOSSE

Knowledge of Marriott

Prior hospitality experience

Open Availability Shifts could include but not limited to the following: 7am-3pm, 11am-7pm, 1pm-9pm, 3pm-11pm, 11pm-7am

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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