Front Desk Supervisor- $23.00-$26.00

Valor Hospitality Partners, LLC; San Diego (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Team member hotel discount program

Uniforms provided

Health, dental, vision, life insurance

Job summary

The Monsaraz San Diego is seeking a Front Desk Supervisor to oversee guest services staff, greet guests, and ensure professional service at the front desk. You will participate in daily operations, assist with billing and reservations, and coordinate with engineering and housekeeping to meet guest needs.

Ideal candidates bring strong computer and cash handling skills, a sociable personality, and the ability to stand for long periods.

Qualifications

• Requires excellent computer and cash handling skills.
• Must present sociable, outgoing, guest-service oriented behavior.
• Physical ability to stand for extended periods and assist with lifting as needed.

Responsibilities

• Oversee front desk functions including PBX Operator, Guest Service Agent, and Reservationists.
• Train new Guest Service Agents; learn how to post charges and know room rates.
• Coordinate with Engineering on maintenance requests and with Housekeeping on guest rooms and requests.
• Support staffing by assisting in weekly scheduling and time-card documentation.
• Handle special requests, group blocking, and unusual circumstances.

Skills

Excellent computer skills

Cash handling

Guest-service oriented

Job description

## Front Desk Supervisor- $23.00-$26.00Apply: The Monsaraz San Diego, California: Full time: Posted Today: End Date: November 30, 2026 (26 days left to apply): JR109243# Competitive + BenefitsWe are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.Our culture runs on passion, enthusiasm and fun \" we love what we do! We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.# BENEFITS PACKAGE* Competitive Salary* Team Member Hotel Discount Program* Uniforms Provided* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO beginning after ninety (90) days of employment* Immediate eligibility for 401k and employer match* Team Member Awards and Recognition programs throughout the year* Food and Beverage Discounts* Tuition Reimbursement# **The Role****POSITION PROFILE**Assist the Guest Services Manager by overseeing the responsibilities of the guest service staff. Ensure that the guests are being serviced in a professional and competent manner. Smile and greet customers in a welcoming manner, as the first point of contact.**ESSENTIAL RESPONSIBILTIES*** Can perform and assist with all the front desk functions to include but not limited to the following Guest Service Aide, PBX Operator, Guest Service Agent, Reservationists, etc. Has complete working knowledge and understands the software system, to include all daily transactions, and reservations operations.* Knows how and where to post all charges and knows all the room rates. Train all new Guest Service Agents.* Communicate with the Engineering Department regarding any maintenance requests from the guests.* Check AM and PM discrepancy reports. Communicate with the Housekeeping Department regarding guest rooms and requests.* Issues safety deposit boxes to guests when requested.* Provide for a safe work environment by following all safety and security procedures and rules.* Ensure proper staffing levels of the guest service department by assisting Guest Services Manager in preparing weekly schedule and maintaining proper documentation (time cards, disciplinary procedures, reviews, etc.).* Assist the Guest Services Manager by handling special requests, group blocking and unusual circumstances.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** Requires having excellent computer and cash handling skills* Present a sociable, outgoing, lively and guest service oriented behavior.* Working knowledge is generally learned on-the-job.* Communicate information and hotel services to management, staff and guests.**PHYSICAL DEMANDS*** Ability to stand for extended periods of time.* Lift, pull, push, bend, and move items to support the hotel and outlets