Front Desk - Studio Coordinator

ComForCare; San Antonio (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join an innovative studio that is passionate about enhancing clients' self-esteem through beauty services. As a Studio Coordinator, you will play a pivotal role in creating a warm and welcoming environment, ensuring that every client feels valued from the moment they walk in. Your ability to communicate effectively and provide exceptional customer service will be key in managing schedules and addressing client inquiries. This role offers a collaborative and fun atmosphere where you can thrive and grow in the beauty industry. If you are self-motivated and eager to learn, this could be the perfect opportunity for you!

Benefits

Competitive Compensation

Great Company Culture

Qualifications

• Strong customer experience skills and effective communication are essential.
• Ability to manage multiple tasks and provide exceptional customer service.

Responsibilities

• Greet and check in customers, assisting with inquiries and educating about services.
• Manage schedules and provide creative solutions to enhance client experience.

Skills

Customer Experience Skills

Effective Communication Skills

Problem-Solving Skills

Team Collaboration

Detail Oriented

Multi-tasking

Job description

LOVE WHAT YOU DO

At Waxing the City, we are passionate about helping our clients look and feel their best. We believe that our Studio Coordinators set the tone for a client’s overall experience with the brand. This position is the first and last touchpoint with clients, so it is a very important role to the success of the studio. We hire Studio Coordinators who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world.

We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will be able to confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry.

SUMMARY:

The Studio Coordinator is a key position in creating the ultimate client experience. The Studio Coordinator must create an impression of warmth, professionalism and efficiency. Do you think quick on your feet and find solutions that create balance even in times of distress? If this sounds like you, then we’d want to hear from you.

ESSENTIAL FUNCTIONS:

1. Greeting and checking in customers when they arrive at the studio.
2. Assist with client inquiries, educate clients about our service offerings, product selection and membership program.
3. Manage the schedule and provide creative solutions to problems helping maximize the client experience and provide support to the service providers.

ADDITIONAL FUNCTIONS:

• Participate in defined community outreach events.

ROLE SCOPE AND COMPLEXITY:

The Studio Coordinator reports directly to the Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers.

MINIMUM QUALIFICATIONS:

Required:

• The ability to demonstrate customer experience skills
• Effective communication skills including, but not limited to, initiating and managing client conversations
• Able to demonstrate problem-solving skills
• Willingness to collaborate with team members
• Exceptional Customer Service
• Ability to juggle multiple tasks simultaneously
• Detail oriented

Preferred:

• Experience in salon/beauty environment or retail sales

BENEFITS/PERKS:

• Competitive Compensation
• Great Company Culture

Compensation: $8.00 - $10.00 per hour

WAXING THE CITY CAREERS

At Waxing the City, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands-on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.