Front Desk Staff - Point Breeze (Pittsburgh, PA)

Gymkhanafun; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team dedicated to fostering children's development through gymnastics! This role as front desk staff offers a unique opportunity to engage with children and families, ensuring a welcoming environment while managing registrations and inquiries. With flexible scheduling options, including part-time and full-time positions, you'll play a crucial role in supporting Gymkhana's mission. Ideal candidates are enthusiastic, adaptable, and possess strong customer service skills. If you're looking for a rewarding position that combines your passion for helping others with a fun atmosphere, this is the perfect opportunity for you!

Qualifications

• Minimum one year experience in customer service or retail.
• Comfortable interacting with kids, parents, and the public.

Responsibilities

• Greet customers and provide accurate program information.
• Assist with registrations and manage payments.
• Maintain cleanliness in lobby and gym areas.

Skills

Customer Service

Multi-tasking

Technology Proficiency

Adaptability

Team Player

Education

High School Diploma

Tools

Online Database

Job description

Gymkhana Gymnastics Front Desk Staff - Evenings and weekends

The mission of Gymkhana Gymnastics is to foster the physical, emotional and social development of children through unparalleled gymnastics instruction – and our staff make that happen!

For over forty years, Gymkhana has been Pittsburgh’s premier gymnastics school and we continue to grow! We are seeking enthusiastic and friendly multi-taskers to join our team at each of our locations: Monroeville, Point Breeze, Wexford, and Bethel Park. We are flexible with your schedule and can offer both part-time and full-time positions!

The impact Gymkhana Gymnastics has on children reaches well beyond the scope of gymnastics. Gymkhana helps kids increase confidence, awareness, concentration, and the ability to persevere. There are multiple positions available, requiring a minimum of one year's experience working with the general public in a customer service, retail or similar field. We will provide the training necessary to continue the strong tradition of Gymkhana. In addition to being good with technology and comfortable interacting with kids, parents, and the general public, Gymkhana's front desk receptionists must be adaptable team-players who are self-motivated and enthusiastic learners.

Compensation:
-Training rate of $12-$14/hour
-Pay dependent on experience

Hours/Schedule:
-Part-time
-Year-round availability required
-Evening availability an absolute must (4pm-9pm)
-Weekend availability is a plus!

Principal (Essential) Duties:

1. Give accurate descriptions of each program offered and its availability
2. Greet every person as they enter and exit
3. Take registrations and apply payments to accounts using online database
4. Assist supervisor with confirmation letters for each session
5. Assist with billing for past-due accounts
6. Process Pro Shop sales
7. Ensure all records (roll, party, money) are kept up-to-date
8. Assist customers with all questions and concerns
9. Answer all phone calls: give accurate information, take detailed notes, communicate info as needed to appropriate personnel
10. Read and respond to emails in a timely manner, and/or direct emails to appropriate personnel

Secondary Duties:

1. Assist instructors during emergencies
2. Distribute ice packs and bandaids
3. Assist in cleaning and tidying the lobby and gym areas (vacuuming, taking out the trash, etc.)
4. Check bathrooms for cleanliness
5. Assist with clean up of accidents if requested by instructor
6. Keep Pro Shop organized
7. Create bulletin board decorations

Working Conditions/Physical Demands:

1. Must be able to walk on uneven surfaces
2. Must be able to ascend and descend stairs
3. Must be able to move small mats

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