Front Desk Staff Amberly

Kuester Management Group; Cary (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading community management company in Cary, NC, is seeking a Front Desk Staff member to enhance service delivery and event management. The successful candidate will be responsible for office maintenance, customer inquiries, and supporting events, ensuring a welcoming environment for guests and residents.

Responsibilities

• Collaborate with the Lifestyle department for event logistics.
• Maintain cleanliness of the lobby and manage customer interactions.
• Handle mail/packages and website updates.

Skills

Telephone Skills

Verbal Communication

Written Communication

Listening

Professionalism

Customer Focus

Organization

Ability to operate Microsoft Office Suite

Job description

Front Desk Staff

Starting in 1975 and building its reputation on a strongly held family foundation, Kuester Management Group began its endeavor as one of the Carolinas' leading association management companies in 2001. We provide a full range of community management services; working alongside builders, developers, board members, and community associations, our breadth and seamlessness of capabilities allows us to utilize our expertise to provide customized solutions to all. The purpose of this role will be to bring innovation and professional guidance to a large-scale community in Cary, NC.

Responsibilities

Report to and collaborate with the Lifestyle department to schedule, coordinate and execute logistics for all events. Maintain a high degree of service and anticipation to ensure successful seminars, meetings, performances and social events. Servicing events including set up and tear down at Amberly Masters

• Open Lobby and maintain cleanliness
• Answer phone- transfer calls, listen to messages, answer general questions regarding the community
• Issue resident clubhouse entry key tag, and update information
• Update website- read and respond to emails, access documents, send email blasts
• Distribute mail/packages.
• Manage key sign-outs for vendors and owners.
• Maintain record of office supplies for re-ordering
• Be aware of/able to implement inclement weather procedure
• Frequent pool area checks to ensure that all patrons have appropriate wristbands.
• Work order generation/tracking/completion in
• Relationship building with teammates, owners, guests
• Lobby cleaning (sweeping, vacuuming, window cleaning, etc.)
• All other tasks asked by supervisors.
  
  

Skills/Requirements

• Telephone Skills
• Verbal Communication
• Written Communication
• Listening
• Professionalism
• Customer Focus
• Organization
• Ability to operate Microsoft Office Suite