Front Desk Specialist: Service, Scheduling & Sales

R.k.-Mehrotra---State-Farm-Agent; Baton Rouge (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

R.K. Mehrotra - State Farm Agent in Baton Rouge is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate greets customers, manages appointments, answers inquiries, and supports the office with various administrative tasks.

We offer benefits including Simple IRA, health insurance, paid time off, training and development, and opportunities for advancement. A dependable, positive attitude and comfort with sales conversations are valued for helping customers explore insurance

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

R.K. Mehrotra - State Farm Agent in Baton Rouge is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate greets customers, manages appointments, answers inquiries, and supports the office with various administrative tasks.

We offer benefits including Simple IRA, health insurance, paid time off, training and development, and opportunities for advancement. A dependable, positive attitude and comfort with sales conversations are valued for helping customers explore insurance