Front Desk Specialist - ENT Clinic

Yankton Medical Clinic; Norfolk (NE); On-site; USD 21,000 - 28,000; Full time

Job summary

Yankton Medical Clinic in Norfolk, NE, seeks a full-time receptionist for our ENT clinic. You will register and schedule patients, answer insurance questions, and act as liaison between patients and staff. Computer experience and a positive attitude are essential, with excellent phone skills and a team-oriented approach.

Medical background is preferred but not required; the role emphasizes professional communication and a calm, friendly demeanor in a fast-paced environment.

Qualifications

• Computer experience required and comfortable with basic software
• Able to interact positively with employees, physicians, and patients in stressful situations
• Pleasant personality; excellent telephone/communication skills; professional attitude; team player
• Medical background preferred but not required

Responsibilities

• Register and schedule patients at the front desk
• Answer insurance and other questions from patients
• Serve as liaison between patients and medical staff

Skills

Customer service

Telephone etiquette

Interpersonal skills

Team player

Tools

Microsoft Office

Job description

Yankton Medical Clinic in Norfolk, NE, seeks a full-time receptionist for our ENT clinic. You will register and schedule patients, answer insurance questions, and act as liaison between patients and staff. Computer experience and a positive attitude are essential, with excellent phone skills and a team-oriented approach.

Medical background is preferred but not required; the role emphasizes professional communication and a calm, friendly demeanor in a fast-paced environment.